(956)254-0747 contact@ingnioweb.com

Contact Us

If you have any questions or would like more information about our web hosting plans or web+design+social media packages, you can call us to schedule an appointment or fill out our contact form.

Email

contact@ingnioweb.com

Phone

+1 (956) 254-0747

Address

 Brownsville, TX USA 

 Matamoros, Tamps MEXICO

 

Support

Contact Our World Class Support Team 24/7

Questions about one of our hosting plans or web+hosting+social packages? 

F.A.Q.

Frequently Asked Questions

What is the best time to reach you?

Best time to reach us is Monday to Saturday from 9am to 6pm.

How can I login into my C-Panel?

To log into your C-Panel, go to www.ingnioweb.com/billing/clientarea.php

Log In with your login credentials ( the e-mail and password set when you purchased your plan or package)

Once you have logged in, Click on Services, double click your product and services. On the left side you will find the C-Panel and also webmail login. Click on C-Panel.

How long does it take to create a website?

It will depend on the type of site, you have requested to the designer, for more information, please call us (956)254-0747 or if you are planning to have your business website with us, please call us to setup an appointment.

How can I create my business e-mail account?

Log in into your Client area, click on your product/service. At the bottom you will find a quick short cut to create business e-mails.

How can I access my e-mail account?

To log into your C-Panel, go to www.ingnioweb.com/billing/clientarea.php

Log In with your login credentials ( the e-mail and password set when you purchased your plan or package)

Once you have logged in, Click on Services, double click your product and services. On the left side you will find the C-Panel and also webmail login. Click on Webmail. Log in with your business e-mail and password.

What social media platforms are included on the add ons?

You can choose the social media your business has more posibilities for promoting. It can be Facebook, Instagram, Twitter, Pinterest, or Tumblr.

Why I can't login into my C-panel?

Your credentials could be typed wrongly. Please verify the letters are not caps lock. If you have already verified everything is correct, please contact our tech support.

I don't have a business logo, can you create one for me?

Yes, we can create your business logo, for more information about pricing, please contact us to schedule an appointment.

Can you promote my business on social media?

We currently do not have social media promotions, just social media creation and integration to websites. 

Can you update my information on my website?

Yes we can update your information on your website page for no cost. Updating information does not include changing the looks of the website, this would be considered a new web design, and has a cost.

If you are considering changing your theme design, please contact us for pricing.

I can't find my confirmation/verification e-mail

If you can’t find your verification e-mail or invoices sent, please check your spam folder. Other e-mail providers might have sent it to spam by mistake. To avoid this, add contact@ingnioweb.com to your contact list.

Will you manage my social media platforms, answer comments and posts, and give information to customers?

We currently don’t have social media management packages, we only do social media creation and integration to websites.

Web design and Hosting